PRIVACY POLICY

Your Privacy Matters to Us

Last Updated: November 1, 2025

PRIVACY POLICY

Location: Austin, Texas

Welcome to Sweet Sensi Lounge (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a reservation, sign up for our mailing list, or interact with us online or in person.

By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following types of information:
a. Information You Provide
  • Contact information: such as your name, email address, and phone number.
  • Reservation details: date, time, and party size for bookings.
  • Payment information: if you pay a deposit or purchase gift cards or event tickets.
  • Communications: messages you send us through contact forms, email, or social media.
  • Event participation: details if you RSVP or register for a private or ticketed event.
b. Information Collected Automatically
When you visit our website, we may automatically collect:
  • Your IP address and browser type
  • Device information and operating system
  • Pages viewed and actions taken on our site
  • Date and time of your visit
We may use cookies and similar technologies to enhance your browsing experience and analyze website performance.

How We Use Your Information

We use your information to:
  • Process and confirm reservations or event bookings
  • Communicate with you about your visit or inquiries
  • Send updates, promotions, or newsletters (only if you opt in)
  • Improve our website, services, and guest experience
  • Comply with legal obligations, such as TABC regulations and local business laws

Sharing Your Information

We do not sell your personal information.
We may share limited information with:
  • Service providers who help us operate our website, reservation systems, or email marketing (for example, OpenTable or Mailchimp)
  • Payment processors for deposits, event tickets, or merchandise purchases
  • Law enforcement or regulatory agencies, if required by law
All third-party providers are required to safeguard your data and use it only for the intended purpose.

Cookies and Tracking Technologies

Our website may use cookies or similar tracking tools to:
  • Remember your preferences
  • Analyze site traffic and usage patterns
  • Support marketing and promotional efforts
You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but some parts of the site may not function properly as a result.

Email Communications

If you join our mailing list or RSVP for events, you may receive occasional emails from us about upcoming specials, events, or promotions.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

Data Security

We take reasonable steps to protect your personal information against unauthorized access, loss, or misuse.
However, no internet transmission is completely secure, and we cannot guarantee absolute security. Please use caution when sharing personal information online.

Your Rights and Choices

You may:
  • Request access to or correction of your personal information
  • Ask us to delete your information (subject to recordkeeping or legal obligations)
  • Opt out of marketing emails at any time
To exercise any of these rights, please contact us at [[email protected]].

Third-Party Links

Our website may contain links to third-party sites (such as reservation platforms or social media).
We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing personal information.

Children’s Privacy

Our website and services are intended for adults aged 21 and over.
We do not knowingly collect information from minors. If we learn that we have inadvertently collected data from someone under 21, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The updated version will be posted on this page with a new effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Sweet Sensi Lounge

607 Congress, Ave
Austin, TX 78701


Email: [email protected]
Phone: +1 (512) 813-5015